Monday, January 13, 2014

Book Excerpt: Empathy Improves Job Performance

Here is one of my favorite paragraphs from my forthcoming book, Mighty: Equipping Boys With The Skills They Need To Control Their Emotions, Understand Others, And Lead Powerful And Productive Lives. It comes from Chapter 3, which includes an explanation of how empathy and understanding can improve a boy's life. It deals specifically with work:

Doctors who are more empathic are more competent.[1] Engineers who are empathic are better problem solvers.[2] Empathic attorneys earn their clients more money.[3] Business leaders who are empathic make the best and most ethical business-related judgments,[4] despite business students consistently ranking empathy lowest in importance when presented with a list of leadership characteristics.[5] Salespeople who are empathic sell more.[6] Empathic construction foremen are better at their jobs.[7] Truck drivers who are empathic kill fewer horses on the side of the road (seriously).[8] You get the point.

[1] Hojat, et al. (2002)
[2] Nordfstrom & Korpelainen (2011)
[3] Elbers, et al. (2012)
[4] Natale & Sora (2010)
[5] Holt & Marques (2012)
[6] Szyper-Perl (1969)
[7] Foa (1956)
[8] Chapman & Musselwhite (2011)

If you are interested in learning more about the book, click on this link to review the Table of Contents and provide your email to receive a notice when it is ready for purchase. The book is a practical guide for parents and educators who are interested in teaching boys to unlock their potential and grow into responsible, mighty men.

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Thanks for reading-- Max Wachtel, Ph.D.


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